BT Wi-Fi Insight FAQs Portal
1.  Troubleshooting? Our FAQs could have the fast answer you need
2.  Return to your dashboard after finding your answer
3.  For additional help, report a fault and we'll be happy to help

Captive Portal Setup Guide


Portal Page Setup

Customers connect within the context of their native operating system. Our research shows less is more to optimize conversion rate.

  • Please provide your logo image in .png format, at 3x the point dimensions for hi-resolution displays. For example, if your logo is 500 pixels or points at 72 dpi, please provide a 1500 pixel image.
  • Max file size 30kb.
  • Max customization area dimensions: 720 x 525 points

Splash Page 


Welcome Page



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